Data Protection & Privacy

Your Privacy and Your Clients’ Privacy Are Protected

Security & Compliance

At Foliume, we guarantee the highest level of protection and regulatory compliance:

Responsible AI

Wilbert operates under principles of transparency and human oversight, with no uncontrolled automated decisions.

ISO 27001 Certification

We hold the international certification that ensures secure information management.

FAQ

Where is the data stored?

On secure servers within the European Union.

Who can see the information?

Only you and Wilfredo’s automated processes. No one else has access to your data.

How long is data kept?

For the minimum time necessary to provide the service or as required by law.

Can I delete my data or my clients’ data?

Yes. You can request deletion at any time by emailing:info@foliume.com

What happens if I share documents via WhatsApp?

Wilfredo processes all files securely and in encrypted form. Neither WhatsApp nor any third party can access your uploaded content, only you and Wilfredo.

How does AI use my data?

Wilfredo’s AI only analyzes the information needed to carry out your requests (e.g., quoting, re-rating). It does not train models with your data, does not store it beyond what is necessary, and never uses it for purposes other than the service you request.

What ensures security?

Our systems follow international security standards (ISO 27001) and the European General Data Protection Regulation (GDPR).

View the full Privacy Policy

This summary is for information purposes only. For full legal details, please review the complete Privacy Policy.

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